Privacy Policy

Welcome to OxBig Mart! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mart.oxbig.com.

By using our website, you consent to the data practices described in this policy.


1. Information We Collect

We collect information to enhance your shopping experience and provide personalized services.

Personal Information

  • Name, email address, phone number, and delivery address for order processing and customer support.
  • Payment details (processed securely via payment gateways).

Non-Personal Information

  • Browser type, IP address, and device information for analytics and website improvement.
  • Cookies and tracking technologies to understand user behavior and preferences.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To manage your orders and ensure timely delivery.
  • Customer Communication: To send order updates, promotional emails, and account notifications.
  • Personalized Experience: To recommend products and improve website functionality based on your preferences.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

Your information is never sold. However, it may be shared in the following scenarios:

  • Service Providers: With trusted third-party vendors for payment processing, delivery, and customer support.
  • Legal Obligations: If required by law to respond to legal requests or protect our rights.
  • Marketing Partners: With affiliate partners for promotional activities.

4. Data Security

We are committed to protecting your data.

  • Encryption secures all transactions and sensitive information.
  • Our website is regularly monitored for vulnerabilities and threats.
  • Access to your information is restricted to authorized personnel only.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your device. They help us:

  • Remember your preferences.
  • Track website performance and improve usability.
  • Deliver relevant ads based on your browsing behavior.

You can manage cookies in your browser settings. However, disabling cookies may affect your experience on our website.


6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing emails by clicking the “unsubscribe” link in our emails.
  • Request a copy of your stored data by contacting [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing any personal information.


8. Children’s Privacy

OxBig Mart does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.


9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised effective date. We encourage you to review this page periodically.

10.WP Statistics and Your Privacy

At OxBig Mart (mart.oxbig.com), we use WP Statistics to analyze website traffic. This plugin may collect certain personal data, including anonymized IP addresses, browser information, system details, and user activity on our site.

How We Use This Data

  • Website Analytics: To study traffic patterns and improve user experience.
  • Security & Performance: To monitor potential threats and manage website performance effectively.

Your Control Over Your Data

You have control over your data collection preferences. You can manage cookie settings through your browser or opt-out of tracking where applicable.


10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Thank you for trusting OxBig Mart with your privacy. We’re committed to providing a secure and reliable shopping experience.